Client: Windows 11, version 22H2 Windows 10, version 22H2 Windows 11, version 21H2 Windows 10, version 21H2.If you are experiencing this issue with other security software installed or after installing the latest version of Trellix Endpoint Security Agent, please contact customer support of the security software you are using. Resolution: This issue has been resolved by Trellix in Endpoint Security Agent (HX) 35.31.25 and later. This issue is not likely to be encountered by consumers using Windows devices in their home. When attempting to open an affected app, Event Log indicates an access violation with the error "module is unknown". This issue only occurs with 32-bit apps running on 64-bit Windows with Trellix Endpoint Security version earlier than 35.31.25. ![]() Some known affected apps are Microsoft Outlook and other Microsoft Office apps. Language packs Tooltip: Adds translated error messages and other UI text to an existing installation.Microsoft Outlook and some apps might not openĪfter installing KB5027215 or later updates on Windows devices with certain antivirus, antimalware or security software installed, you might not be able to open Microsoft or third-party apps. No Internet connection is required after you have downloaded the installer. Offline installer Tooltip: Includes everything needed for an English installation. An Internet connection is required during installation. Web installer Tooltip: Downloads all required files, including localized resources, while the installer runs. Run apps - Runtime Tooltip: Do you want to run apps? The runtime includes everything you need to run existing apps/programs built with. ![]() NET Framework, typically using Visual Studio. NET Framework 4.8 Download typeīuild apps - Dev Pack Tooltip: Do you want to build apps? The developer pack is used by software developers to create applications that run on.
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